At Sky2Tours, we work hard to ensure your order arrives quickly and safely.
Processing Time:
All orders are processed within 1–3 business days (excluding weekends and holidays). Once shipped, you will receive an email confirmation with your tracking number.
Estimated Delivery Time:
- United States: 5–7 business days
- International Orders: 7–14 business days
Please note that delivery times may vary based on destination, customs, or carrier delays.
Shipping Carriers:
We partner with trusted global carriers to provide secure and trackable delivery.
Address Accuracy:
Please double-check your shipping information before placing your order. Sky2Tours is not responsible for delays or lost packages due to incorrect or incomplete addresses.
Return & Refund Policy
Your satisfaction is our top priority. If your item arrives damaged, defective, or incorrect, we’ll make it right.
Return Window:
Customers have 30 days from the delivery date to request a return, refund, or exchange.
How to Request a Return:
- Contact us at support@sky2tours.com with your order number and a short description of the issue.
- Our team will review your request and send you instructions for returning the item (if applicable).
- Once your return is received and inspected, we’ll issue your refund or replacement.
Refund Timeline:
Approved refunds are processed within 5–10 business days to your original payment method.
Non-Returnable Items:
- Items marked as final sale or clearance
- Personalized or digital items
Return Shipping Costs:
Buyers are responsible for return shipping unless the item was received damaged or incorrect.
Customer Support
For any questions about shipping, delivery, or returns, contact our support team anytime:
📧 support@sky2tours.com
🌐 https://sky2tours.com/store
At Sky2Tours, we value transparency and customer satisfaction. Our policies are now clearly outlined on this dedicated page to ensure a smooth and reliable shopping experience.
